{"id":23044,"date":"2023-12-07T11:34:50","date_gmt":"2023-12-07T08:34:50","guid":{"rendered":"https:\/\/siaya.go.ke\/?page_id=23044"},"modified":"2023-12-07T13:51:50","modified_gmt":"2023-12-07T10:51:50","slug":"complaint","status":"publish","type":"page","link":"https:\/\/siaya.go.ke\/siaya\/complaint\/","title":{"rendered":"complaint"},"content":{"rendered":"<p><div class=\"clear\"><\/div>\n<div class=\"divider-3\"><\/div><h1 class=\"\" >COMPLAINT FORM<\/h1><p class=\"transparent\">Information for complainants.&lt;br \/&gt;\nA complaint should only be lodged if you have been unable to resolve your issues informally. Complainants may be contacted and asked to provide additional information to support their&lt;br \/&gt;\ncomplaint<\/p><style id=\"wpforms-css-vars-23037\">\n\t\t\t\t#wpforms-23037 {\n\t\t\t\t\n\t\t\t}\n\t\t\t<\/style><div class=\"wpforms-container wpforms-container-full wpforms-render-modern\" id=\"wpforms-23037\"><form id=\"wpforms-form-23037\" class=\"wpforms-validate wpforms-form wpforms-ajax-form\" data-formid=\"23037\" method=\"post\" enctype=\"multipart\/form-data\" action=\"\/siaya\/wp-json\/wp\/v2\/pages\/23044\" data-token=\"55c5a195f042b2335771a82b87218204\" data-token-time=\"1788497341\"><noscript class=\"wpforms-error-noscript\">Please enable JavaScript in your browser to complete this form.<\/noscript><div id=\"wpforms-error-noscript\" style=\"display: none;\">Please enable JavaScript in your browser to complete this form.<\/div><div class=\"wpforms-field-container\"><div id=\"wpforms-23037-field_0-container\" class=\"wpforms-field wpforms-field-name\" data-field-id=\"0\"><fieldset><legend class=\"wpforms-field-label\">Name <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/legend><div class=\"wpforms-field-row wpforms-field-medium\"><div class=\"wpforms-field-row-block wpforms-first wpforms-one-half\"><input type=\"text\" id=\"wpforms-23037-field_0\" class=\"wpforms-field-name-first wpforms-field-required\" name=\"wpforms[fields][0][first]\" aria-errormessage=\"wpforms-23037-field_0-error\" required><label for=\"wpforms-23037-field_0\" class=\"wpforms-field-sublabel after\">First<\/label><\/div><div class=\"wpforms-field-row-block wpforms-one-half\"><input type=\"text\" id=\"wpforms-23037-field_0-last\" class=\"wpforms-field-name-last wpforms-field-required\" name=\"wpforms[fields][0][last]\" aria-errormessage=\"wpforms-23037-field_0-last-error\" required><label for=\"wpforms-23037-field_0-last\" class=\"wpforms-field-sublabel after\">Last<\/label><\/div><\/div><\/fieldset><\/div><div id=\"wpforms-23037-field_5-container\" class=\"wpforms-field wpforms-field-number\" data-field-id=\"5\"><label class=\"wpforms-field-label\" for=\"wpforms-23037-field_5\">Phone: <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"number\" id=\"wpforms-23037-field_5\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][5]\" step=\"any\" aria-errormessage=\"wpforms-23037-field_5-error\" required><\/div><div id=\"wpforms-23037-field_8-container\" class=\"wpforms-field wpforms-field-radio\" data-field-id=\"8\"><fieldset><legend class=\"wpforms-field-label\">Gender <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/legend><ul id=\"wpforms-23037-field_8\" class=\"wpforms-field-required\"><li class=\"choice-1 depth-1\"><input type=\"radio\" id=\"wpforms-23037-field_8_1\" name=\"wpforms[fields][8]\" value=\"Male\" aria-errormessage=\"wpforms-23037-field_8_1-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-23037-field_8_1\">Male<\/label><\/li><li class=\"choice-2 depth-1\"><input type=\"radio\" id=\"wpforms-23037-field_8_2\" name=\"wpforms[fields][8]\" value=\"Female\" aria-errormessage=\"wpforms-23037-field_8_2-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-23037-field_8_2\">Female<\/label><\/li><\/ul><\/fieldset><\/div><div id=\"wpforms-23037-field_1-container\" class=\"wpforms-field wpforms-field-email\" data-field-id=\"1\"><label class=\"wpforms-field-label\" for=\"wpforms-23037-field_1\">Email <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"email\" id=\"wpforms-23037-field_1\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][1]\" spellcheck=\"false\" aria-errormessage=\"wpforms-23037-field_1-error\" required><\/div><div id=\"wpforms-23037-field_4-container\" class=\"wpforms-field wpforms-field-select wpforms-field-select-style-modern\" data-field-id=\"4\"><label class=\"wpforms-field-label\" for=\"wpforms-23037-field_4\">Please select the concerned Department\/Municipality <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><select id=\"wpforms-23037-field_4\" class=\"wpforms-field-medium wpforms-field-required choicesjs-select\" data-size-class=\"wpforms-field-row wpforms-field-medium\" data-search-enabled=\"1\" name=\"wpforms[fields][4]\" required=\"required\"><option value=\"\" class=\"placeholder\" disabled  selected='selected'>- Please select -<\/option><option value=\"Governance , Administration &amp; ICT\"  class=\"choice-1 depth-1\"  >Governance , Administration &amp; ICT<\/option><option value=\"Finance &amp; Planning\"  class=\"choice-2 depth-1\"  >Finance &amp; Planning<\/option><option value=\"Agriculture , Livestock &amp; Fisheries\"  class=\"choice-3 depth-1\"  >Agriculture , Livestock &amp; Fisheries<\/option><option value=\"Enterprise Development\"  class=\"choice-4 depth-1\"  >Enterprise Development<\/option><option value=\"Tourism, Culture, Sports &amp; Arts\"  class=\"choice-5 depth-1\"  >Tourism, Culture, Sports &amp; Arts<\/option><option value=\"Health &amp; Sanitation\"  class=\"choice-6 depth-1\"  >Health &amp; Sanitation<\/option><option value=\"Education, Youth , Gender &amp; Social Service\"  class=\"choice-7 depth-1\"  >Education, Youth , Gender &amp; Social Service<\/option><option value=\"Public Works, Energy, Roads and Transport\"  class=\"choice-8 depth-1\"  >Public Works, Energy, Roads and Transport<\/option><option value=\"Water, Irrigation, Environment, Climate Change &amp; Natural Resources\"  class=\"choice-9 depth-1\"  >Water, Irrigation, Environment, Climate Change &amp; Natural Resources<\/option><option value=\"Land, Physical Planning, Housing and Urban Development\"  class=\"choice-10 depth-1\"  >Land, Physical Planning, Housing and Urban Development<\/option><option value=\"Siaya Municipality\"  class=\"choice-13 depth-1\"  >Siaya Municipality<\/option><option value=\"Bondo Municipality\"  class=\"choice-12 depth-1\"  >Bondo Municipality<\/option><option value=\"Ugunja Municipality\"  class=\"choice-11 depth-1\"  >Ugunja Municipality<\/option><\/select><\/div><div id=\"wpforms-23037-field_7-container\" class=\"wpforms-field wpforms-field-select wpforms-field-select-style-modern\" data-field-id=\"7\"><label class=\"wpforms-field-label\" for=\"wpforms-23037-field_7\">Select the Nature of the Complaint <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><select id=\"wpforms-23037-field_7\" class=\"wpforms-field-medium wpforms-field-required choicesjs-select\" data-size-class=\"wpforms-field-row wpforms-field-medium\" data-search-enabled=\"1\" name=\"wpforms[fields][7]\" required=\"required\"><option value=\"\" class=\"placeholder\" disabled  selected='selected'>-Please Select-<\/option><option value=\"Service Quality &amp; Delivery Issues\"  class=\"choice-1 depth-1\"  >Service Quality &amp; Delivery Issues<\/option><option value=\"Billing and Payment\"  class=\"choice-3 depth-1\"  >Billing and Payment<\/option><option value=\"Customer Service\"  class=\"choice-4 depth-1\"  >Customer Service<\/option><option value=\"Policy and Procedure\"  class=\"choice-5 depth-1\"  >Policy and Procedure<\/option><option value=\"Communication\"  class=\"choice-6 depth-1\"  >Communication<\/option><option value=\"Contractual Issues\"  class=\"choice-7 depth-1\"  >Contractual Issues<\/option><option value=\"Security Concerns\"  class=\"choice-8 depth-1\"  >Security Concerns<\/option><option value=\"Employment-related Issues\"  class=\"choice-9 depth-1\"  >Employment-related Issues<\/option><option value=\"Environmental and Climate Change Concerns\"  class=\"choice-10 depth-1\"  >Environmental and Climate Change Concerns<\/option><option value=\"Health and Safety\"  class=\"choice-11 depth-1\"  >Health and Safety<\/option><option value=\"Ethical Concerns\"  class=\"choice-12 depth-1\"  >Ethical Concerns<\/option><option value=\"Other\"  class=\"choice-13 depth-1\"  >Other<\/option><\/select><\/div><div id=\"wpforms-23037-field_2-container\" class=\"wpforms-field wpforms-field-textarea\" data-field-id=\"2\"><label class=\"wpforms-field-label\" for=\"wpforms-23037-field_2\">Please provide a brief summary of your complaint and attach all supporting documents.  <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><textarea id=\"wpforms-23037-field_2\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][2]\" aria-errormessage=\"wpforms-23037-field_2-error\" required><\/textarea><\/div><div id=\"wpforms-23037-field_6-container\" class=\"wpforms-field wpforms-field-checkbox wpforms-list-inline\" data-field-id=\"6\"><fieldset><legend class=\"wpforms-field-label\">Acknowledgement:   All the information provided above is true and correct to the best of my knowledge  <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/legend><ul id=\"wpforms-23037-field_6\" class=\"wpforms-randomize wpforms-field-required wpforms-image-choices wpforms-image-choices-modern\"><li class=\"choice-1 depth-1 wpforms-image-choices-item\"><label class=\"wpforms-field-label-inline\" for=\"wpforms-23037-field_6_1\" tabindex=\"0\"><span class=\"wpforms-image-choices-image\"><\/span><input type=\"checkbox\" id=\"wpforms-23037-field_6_1\" class=\"wpforms-screen-reader-element\" name=\"wpforms[fields][6][]\" value=\"YES\" aria-errormessage=\"wpforms-23037-field_6_1-error\" tabindex=\"-1\" required ><span class=\"wpforms-image-choices-label\">YES<\/span><\/label><\/li><\/ul><\/fieldset><\/div><\/div><!-- .wpforms-field-container --><div class=\"wpforms-recaptcha-container wpforms-is-recaptcha wpforms-is-recaptcha-type-v2\" ><div class=\"g-recaptcha\" data-sitekey=\"6Lfy1pgpAAAAAN_s0G8SgaKvyyrO5qTjIjOoXS9j\"><\/div><input type=\"text\" name=\"g-recaptcha-hidden\" class=\"wpforms-recaptcha-hidden\" style=\"position:absolute!important;clip:rect(0,0,0,0)!important;height:1px!important;width:1px!important;border:0!important;overflow:hidden!important;padding:0!important;margin:0!important;\" data-rule-recaptcha=\"1\"><\/div><div class=\"wpforms-submit-container\" ><input type=\"hidden\" name=\"wpforms[id]\" value=\"23037\"><input type=\"hidden\" name=\"page_title\" value=\"\"><input type=\"hidden\" name=\"page_url\" value=\"https:\/\/siaya.go.ke\/siaya\/wp-json\/wp\/v2\/pages\/23044\"><input type=\"hidden\" name=\"url_referer\" value=\"\"><button type=\"submit\" name=\"wpforms[submit]\" id=\"wpforms-submit-23037\" class=\"wpforms-submit\" data-alt-text=\"Sending...\" data-submit-text=\"Submit\" aria-live=\"assertive\" value=\"wpforms-submit\">Submit<\/button><img decoding=\"async\" src=\"https:\/\/siaya.go.ke\/siaya\/wp-content\/plugins\/wpforms-lite\/assets\/images\/submit-spin.svg\" class=\"wpforms-submit-spinner\" style=\"display: none;\" 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--><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"om_disable_all_campaigns":false,"footnotes":""},"class_list":["post-23044","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/siaya.go.ke\/siaya\/wp-json\/wp\/v2\/pages\/23044","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/siaya.go.ke\/siaya\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/siaya.go.ke\/siaya\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/siaya.go.ke\/siaya\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/siaya.go.ke\/siaya\/wp-json\/wp\/v2\/comments?post=23044"}],"version-history":[{"count":0,"href":"https:\/\/siaya.go.ke\/siaya\/wp-json\/wp\/v2\/pages\/23044\/revisions"}],"wp:attachment":[{"href":"https:\/\/siaya.go.ke\/siaya\/wp-json\/wp\/v2\/media?parent=23044"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}